BRANDING, CULTURE BUILDING AND STRATEGIC PLANNING FOR YOUR BUSINESS

Wendy Cleveland

Ken Bator facilitated planning sessions for our Member Service Center (branch) Managers, which helped them better understand the Credit Union’s brand and how their role in maximizing the member experience creates the brand essence. During the planning sessions, Ken helped the Managers develop market-specific tactical growth plans. His sessions received rave reviews from the participants and their management.


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