BRANDING, CULTURE BUILDING AND STRATEGIC PLANNING FOR YOUR BUSINESS

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Prevent a “Hijacking” of Your Planning Session

I recently had the distinct pleasure of interviewing Dr. Rhoberta Shaler for my podcast, Cool Culture Corner. During the show we talked about “hijackals” — her te

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A Dual Purpose for Strategic Planning

A Dual Purpose for Strategic Planning

We are in the midst of strategic planning season for most organizations as executives, business owners, and leaders begin to set direction for next year and beyon

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Teaching “the Why” Behind the Mission and Vision

Teaching “the Why” Behind the Mission and Vision

A few years back, a colleague of mine made me aware of a comment made by a speaker during a convention. According to the source, the speaker suggested that organi

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Stategic Map

A New Napkin: The Strategic Map

While I’m a big fan of the value of the napkin as a tool to record the impromptu idea for a new venture or new program, it’s a temporary tool at best. They get we

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When a Task is More Than a Task

When a Task is More Than a Task

One of the number one complaints I hear from executives, managers, and small business owners is a version of “My employees just won’t (bleep) listen, (bleep, blee

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The Employees First Approach

The Employees First Approach

“Take care of your employees, and they’ll take care of your customers.” This quote from J.W. Marriott, Jr. in the 1997 book, The Spirit to Serve: Marriott’s Way,

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Google Culture You Can’t Have Google’s Culture

You Can’t Have Google’s Culture…but You Can Have Something Better

“I want to have a culture like Google!” I’ve heard this type of statement more than once from potential clients. Usually it’s from tech entrepreneurs that want to

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Work With a Partner Not “JustAnotherVendor”

Work With a Partner, Not “Just Another Vendor”

“We can’t be just another vendor!” This was one of the initial statements my boss made to me shortly after I earned my first sales management job. The point he dr

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social media

Social Media isn’t a Quick Fix but a Branding Tool

A number of years ago, a colleague of mine read an e-mail my firm had sent promoting a loyalty program which also doubles as a social media management system. She

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weekly business tip

What Can We Learn About Business From the Food Network?

My wife is a huge fan of the Food Network. The great food that she makes, as well as my waistline, are proof of that. While I can’t say that I quite share her pas

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